Safety: a priority for us and for you!

At AktivHotel we have been working for a while now, so that we can mitigate the risk of infection, following the regional protocols to guarantee the health and safety of our guests and colleagues.
The Covid19 situation is very good in our Region (Trentino - Alto Adige), which ranks among the best regions in Italy, with a low level of infections, hospitalizations and intensive cares.
That's why we decided to reopen on June 12th!
We have dedicated ourselves to training courses, in order to be ready to offer you a safe holiday, to give you information on the measures to be taken in any specific case!
Our renovations work are almost done: the new swimming pools and the renovated garden will be your natural “safe” zone.

In addition, the GardaTrentino tourism company has created a task force to be able to implement some attention in the event of an emergency:

Each hotel has a specifically trained Covid manager.
Procedures and protocols exist in the structure and throughout the region
A native German-speaking doctor (who speaks perfect English) is available 24 hours a day to intervene directly at the Aktivhotel.

What will change during your vacation

BREAKFAST:

Buffet will be arranged to ensure hygiene and anti-contamination regulations
Every dish available on the buffet will be served by a member of our team
Large space with enough spaces to enjoy a relaxing breakfast with social distance

SAUNA AND MASSAGES:

Sauna can be used only upon reservation
Massages available as usuale with prior reservation (disinfection of the cabin after each massage)

ARRIVAL:

Check-in area
Disinfectant gel dispenser at the entrance
Entry and exit ways separated

You can trust us!

We have organized ourselves to guarantee you a healthy environment during your stay!

Guaranteed social distancing in every area of the AktivHotel
Maximum hygiene through the provision of disinfectant gels at several locations at the AktivHotel
Every area is cleaned and disinfected with specific products for surfaces and floors
Before arrival, cleaning of the rooms and the air conditioning with ozone system
Disinfection before arrival with 150 ° C steam cleaner
Personal protective equipment available for our guests (gloves & masks)
Stickers on the floor and graphic information distributed throughout the AktivHotel

Our team:

… is competent and trained, so that you feel safe throughout the entire stay
… is smiling, even if it is covered by the mask!
… is supported by a Covid manager who monitors daily the AktivHotel.

We are serene and ready to welcome you:

Easy distancing, thanks to the renewed and large garden, which guarantees space for each guest
The new terrace outside will be a safe place to enjoy breakfast or an aperitif safely.
The new multifunction room on the ground floor, which becomes an additional lounge where you can sip an aperitif, read a book or have breakfast with bad weather

eco-sustainable tourism

Environmental sustainability

AktivHotel's role for the environment

When someone asks us, what is a holiday at the AktivHotel, the answer for us is clear:
enjoying nature while respecting it, dedicating yourself to your favorite sport, getting excited by a panorama, sharing moments to remember with the beloved ones.
We respect nature and try to demonstrate it with some choices that we have adopted over the years.

Water saving

Collection of rainwater for the toilets and for the irrigation of the garden and flowers
On the taps we have installed special reducers that allow to contain 50% of the water consumption
The pools are equipped with a regulation for the water replenishment

Energy saving

Since 2010 we have installed energy-efficient lamps everywhere
The hot water from the showers and the swimming pool is largely developed by our solar panels
The electricity we purchase comes completely from renewable sources
The swimming pool system is made by variable pumps for minimum energy consumption
New energy-saving thermal power unit
Isolation of the building for energy saving
Software and management optimization systems

Waste management

Use of recycled materials
Promotion of separate waste collection, also on corridors and in the rooms
Glass bottles and biodegradable straws to limit the use of plastic
Use of recycled paper in the offices
Limited use of single-dose packs in the room and / or on the buffet. (Unfortunately, the post-covid period will make us return to the annoying single-doses packs).

Attentions and Respect for the Environment

To encourage holidays by train, we offer a Shuttle service "from" and "to" Rovereto Train Station (free service for guests who stay at least 3 nights)
3 charging points for electric cars: both Tesla (free) and other brands (fee to pay).
Our furnishings have all been renewed by choosing eco-compatible materials
Cleaning of rooms only with eco-sustainable products.
Disinfection of environments with professional steam machine 150 ° C
We promote sustainable mobility in the area: e-bike rental, bus and boat timetables in our area and we are preparing to make City Bikes available directly at the hotel.
For years, we have been focusing on energy consumption and have only purchased class A+ appliances.

Food policy

promotion of KM 0 products
Specific products for vegetarians, vegans and lactose and gluten intolerant
Selection of organic products
We prefer companies that follow environmental certification standards
Organic garden in Nago
Corner of aromatic herbs of our garden

How can you help us

Trying to avoid prolonged opening of the windows during the use of the air conditioning system
Avoiding unnecessarily water flows.
Reducing the load for the laundry service, therefore requiring the change of sheets and towels only when necessary.
No smoking in the common areas of the restaurant and in the rooms to ensure good air quality

Solidarity

For years, employees have been “taxed” by paying for the consumption of drinks or food at the hotel (purchased at 50% of the sales value). At the end of the year, the Rigatti family fills the 50% difference by paying the total raised to a solidarity project by the Alto Garda Missionary Group and Ledro.
Where possible purchase of fair trade products

Safety and sustainability

"Safety first" contributes to keep " virus free zone"