Safe travel

At AktivHotel we have been working since the re-openiong (12th June) in order to mitigate the risk of infection, following the regional and national protocols to guarantee the health and safety of our guests and colleagues.
The Covid19 situation has been very good in our Region (Trentino, which ranks among the best regions in Italy, with a low level of infections, hospitalizations and intensive cares.
We have dedicated ourselves to training courses, in order to be ready to offer you a safe holiday, to give you information on the measures to be taken in any specific case!

In addition, the GardaTrentino tourism company has created a task force to be able to implement some attention in the event of an emergency:

• Each hotel has a specifically trained Covid manager.
• Procedures and protocols exist in the structure and throughout the region
• A native German-speaking doctor (who speaks perfect English) is available 24 hours a day to intervene directly at the Aktivhotel.

• Guaranteed social distancing in every area of the AktivHotel
• Maximum hygiene through the provision of disinfectant gels at several locations at the AktivHotel
• Every area is cleaned and disinfected with specific products for surfaces and floors
• Before arrival, cleaning of the rooms and the air conditioning with ozone system
• Disinfection before arrival with 150 ° C steam cleaner
• Personal protective equipment available for our guests (gloves & masks)
• Stickers on the floor and graphic information distributed throughout the AktivHotel

Our team:

• … is competent and trained, so that you feel safe throughout the entire stay
• … is smiling, even if it is covered by the mask!
• … is supported by a Covid manager who monitors daily the AktivHotel.

We are serene and ready to welcome you:

• Easy distancing, thanks to the renewed and large garden, which guarantees space for each guest
• The new terrace outside will be a safe place to enjoy breakfast or an aperitif safely.
• The new multifunction room on the ground floor, which becomes an additional lounge where you can sip an aperitif, read a book or have breakfast with bad weather

BREAKFAST:

• Buffet will be arranged to ensure hygiene and anti-contamination regulations
• Every dish available on the buffet will be served by a member of our team
• Large space with enough spaces to enjoy a relaxing breakfast with social distance

SAUNA AND MASSAGES:

• Sauna can be used only upon reservation
• Massages available as usuale with prior reservation (disinfection of the cabin after each massage)

ARRIVAL: 

• Check-in area
• Disinfectant gel dispenser at the entrance
• Entry and exit ways separated