At what time can the room be occupied and by what time is it to be vacated?
We suggest you arrive at any time between midday * and 8.00 p.m.
We expect the rooms to be freed by 10.30 a.m. on the day of departure.
* If you expect to arrive after 8.00 p.m., please notify us on the day of your arrival.
* Should you need the room from 9.00 a.m., please call us at 8.00 a.m. and we will do our best to have the room prepared for you at no additional cost.

Are the rates per person or per room?
Rates are per person with buffet breakfast included.

What do the rates for the special week offers include?
The rates for the special week offers include 7 nights accommodation and 7 buffet breakfasts.

Is the Hotel’s parking area sufficient for all of its guests?
Certainly. We have a private parking area in front of the Hotel and another large parking area in our private garden (All parking at no additional cost).

Is breakfast included? What kind of breakfast do you serve?
Breakfast is always included and consists in a rich buffet called Buffet that serves:

• Milk, cocoa, corn flakes, muesli...
• Percolated coffee, hot chocolate, cappuccino, espresso coffee and various types of herbal teas, as much as you like
• Morning-fresh products, butter, coffee cream
• Jam tart, chocolate cake, croissants...
• Ham, cold meats and cheeses, preserved vegetables...
• Various types of jams and marmalade, Nutella and honey
• Fresh bread and croissants, toast...
• Dried fruits, apples and other fruit according to season...
• Rich assortment of juices: orange, multivitamin, grapefruit...

Does the Hotel have a lift?
Yes. The lift contains up to 8 persons and starts from the Hotel’s ground floor. It is accessible to the disabled.

How many storeys does the Hotel have?
Basement floor, Ground floor, First floor, Second floor and Third floor.

Are there architectural barriers that could create problems for the disabled?
No, every room can be reached without steps from street level.

Do the rooms have a safe?
Yes, there’s a safe in each room that can be used at no additional cost.

What amenities do the rooms have?
Every room has a private washroom, TV with free viewing of German channels, safe, hair dryer, soft cotton towels, direct telephone line and Internet access connection. All rooms are equipped with autonomous air conditioning unit (summer/winter) and balcony.

Are the balconies in the rooms equipped with outdoor furniture?
Yes.

Does the hotel have an Internet Point and WI-FI system?
Yes, all’Aktivhotel Santalucia c’è l’internet-Point e nell’area al piano terra è in funzione il servizio WI-FI.

Do you allow dogs?
Usually no, but it depends on the period of the year and the level of total occupancy. So ask first and indicate how big your pet is.